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Shannon Greenfield
Community Manager
sgreenfield@ccmcnet.com
210-439-8317
Shannon brings over 20 years of experience in Community Management, along with a genuine passion for creating welcoming, well-run neighborhoods where residents feel connected and proud to call home. She believes strong communities are built through communication, transparency, and positive relationships.
Originally from Houston, Shannon has been in San Antonio for nearly two years and has proudly served Brookmill. During her time as Community Manager, she has enjoyed being part of Brookmill’s growth from overseeing the Amenity Center and pool operations to supporting community standards, financial oversight, and architectural improvements that help maintain the beauty and integrity of the neighborhood.
Shannon values getting to know residents and encourages open communication. She looks forward to continuing to build connections, support Brookmill’s development, and help the community thrive for years to come.
Her role includes:
- HOA Financials, Budgets & Assessments
- Keeping up with Community Standards
- Amenity-related Concerns
- Homeowner Lot Inspections
- Approval of Architectural Requests
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Crystal Dungan
Lifestyle Director
cdungan@ccmcnet.com
210-906-2782
Crystal Dungan serves as Brookmill’s Lifestyle Director and is passionate about creating engaging experiences that bring neighbors together and foster a strong sense of community. A former teacher and proud military brat, Crystal spent much of her life living abroad, which sparked her love for people, culture, and connection.
When she’s not planning events and activities, Crystal enjoys crafting, discovering new restaurants, and attending musicals and theater performances. She especially loves opportunities to connect with residents and help create memorable experiences for all ages.
Her primary responsibilities include:
- Planning and hosting community events and activities for all ages
- Creating seasonal event calendars and traditions that bring neighbors together
- Managing communications through newsletters, emails, and social media
- Welcoming new residents and connecting them to community life
- Supporting amenity use, reservations, and lifestyle programming
- Assisting residents with establishing homeowner-run clubs and groups
- Partnering with vendors, sponsors, and local businesses for events
- Overseeing lifestyle budgets, contracts, and event logistics
- Encouraging resident involvement through clubs, volunteers and feedback
- Coordinating volunteer and charitable opportunities
- Fostering a vibrant, connected, and inclusive community culture
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About CCMC
CCMC proudly provides professional community management services to Brookmill. Founded in 1973, CCMC has been managing large-scale communities and their many components for decades. Our team members’ commitment to excellence and willingness to innovate are guided by our core values of Integrity, Respect, Service, and Community.
At CCMC, our vision is to revolutionize large-scale community management by inspiring meaningful experiences for residents and team members alike. We build community by bringing people together in the neighborhoods where they live and the offices where we work. Simply put, we create experiences that connect people.
Partnership and communication are key components of achieving our mission and purpose. We encourage residents to share their experiences on where we’re excelling and how we can improve. To learn more, visit CCMCnet.com.
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